Preorders Are Items We Bring To You At A LOW price and as a customer you can save even more! Please know what each pre-order item will have PREORDER listed as the first word in the item and will have a preorder end date. For example, if the preorder closes April 10th - you can expect your item approximately 3-4 weeks after this date. All other items on our site typically ship out within 3-5 business days. Preorder items are items that sell out fast and if you know you want to reserve one I would Preorder. We try to bring in a handful of extras, but they tend to sell out before they even arrive at our doors! Plus by preordering, you typically save 25-35% off of regular retail pricing.
1. Once a preorder is placed it can not be canceled. We reserve your quantities and make the item especially for you, so, unfortunately, we can not cancel your order. If an item does not fit, we can exchange for additional sizes if available.
2. If you have questions about your preorder, please refer directly to the item description of the product. We try to keep shipping times and product updates listed in the description. If you have questions, please email us at firstname.lastname@example.org, but please keep in mind we receive hundreds of emails a day and do not get to all emails. We try out best!
3. If you order additional items with your preorder please know that they will all ship together once your preorder item arrives. We do not have the ability to ship items out in multiple shipments.
YOU WILL LOVE YOUR PREORDERS!